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Find 2019 Pharmacies, Drugs, Physicians and Dentists

Enter your ZIP code and hit find plans to see if your drugs are covered and your pharmacy, doctor or dentist are in the plan’s network.

Innovation Health Medicare Disclaimers
You can reach Innovation Health Medicare customer service at 1-855-249-1282 (TTY: 711), 8 a.m. to 8 p.m., local time, seven days, from October 1 - March 31; 8 a.m. to 8 p.m., local time, Monday - Friday, from April 1 - September 30.

Innovation Health Medicare is a HMO, PPO plan with a Medicare contract. Enrollment in our plans depends on contract renewal.

This information is not a complete description of benefits. Call the number on your ID card for more information.

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

Every year, Medicare evaluates plans based on a 5-star rating system.

Innovation Health's pharmacy network includes limited lower cost preferred pharmacies in: Rural Missouri, Urban Alabama and Urban Tennessee. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use. For up-to-date information about our network pharmacies, including whether there are any lower-cost preferred pharmacies in your area, members please call the number on your ID card, non-members please call 1-800-572-7124 (TTY: 711) or consult the online pharmacy directory at http://www.innovationhealthmedicare.com/pharmacyhelp.

For mail-order, you can get prescription drugs shipped to your home through the network mail-order delivery program. Typically, mail-order drugs arrive within 7 to 14 days. Please call us if you do not receive your mail-order drugs within this timeframe.

Innovation Health Medicare members please call the phone number listed on your member ID card.

Members may have the option to sign-up for automated mail-order delivery.

For a complete list of available plans please contact 1-800-MEDICARE (TTY users should call 1-877-486-2048), 24 hours a day/7 days a week or consult https://www.medicare.gov.

Medicare beneficiaries may also enroll in an Innovation Health Medicare plan through the CMS Medicare Online Enrollment Center located at https://www.medicare.gov.

Members who get “Extra Help” are not required to fill prescriptions at preferred network pharmacies in order to get Low Income Subsidy (LIS) copays.

Participating physicians, hospitals and other health care providers are independent contractors and are neither agents nor employees of Innovation Health. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change.

The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.

Out-of-network/non-contracted providers are under no obligation to treat Aetna members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.